Terms & Conditions
1.1 In these Terms and Conditions any reference to "we" or "us" refer to Running Crazy Limited and references to "you" or "your" are to the participant.
2.1 We act as an agent for you and as such we are not the race organiser or organising body (referred to as "the Organiser" in these Terms and Conditions).
3.1 We will arrange the following services (referred to as "the Services" in these Terms and Conditions) on your behalf:
3.1.1 Accommodation as stipulated in the literature;
3.1.2 Transfer from the destination airport or bus station (as applicable) to and from your accommodation. This may be by Public Transport;
3.1.3 Race Entry;
3.1.4 Race Number and Goody Bag to be delivered to the reception meeting;
3.1.5 Optional services (such as meals, tours and parties) where available and as requested.
4 Commencement And Duration
4.1 We will provide the Services to you as set out in the timetable which will be sent to you in the form of initial and final information sheets.
4.2 Any changes to the timetable will be communicated to you in advance of departure. The Services will continue to be supplied until your return to the departure airport.
5.1 To register your booking you will be required to complete an information sheet and send it to us together with a deposit of £50 for each fee paying participant (referred to as "the Commitment Fee" in these Terms and Conditions).
5.2 We will accept the booking on the date that we receive your completed information sheet and Commitment Fee, subject to clause 5.3 . Return of the signed information sheet is taken as your acceptance of our booking Terms and Conditions. If a Party Leader makes the booking then this indicates that all members of the party have read, understood and accepted these Terms and Conditions.
6.1 Your Commitment Fee is to be paid as set out at clause 5.1 . We operate a Trust Account for the protection of all money paid to us.
6.2 The balance (referred to as "the Final Payment" in these Terms and Conditions) will be payable by you no later than 30 days prior to departure. Cheques should be made payable to Running Crazy Limited and sent to 18 Octavius Court, Waterlooville, Hants PO7 8LY. At our discretion we may agree in writing for you to make the Final Payment in cash and in Euros on arrival at the destination.
6.3 We will endeavour to provide you with details of the Final Payment, accommodation, emergency contact telephone numbers and rendezvous particulars within 4 weeks of departure.
7.1 If you wish to change details of your booking, we will seek to accommodate such changes wherever practicable as long as your request is made 40 days or more prior to departure. An amendment fee may be chargeable in respect of each detail changed, namely £20. Any additional cancellation or amendment charges made to us by suppliers will also be passed onto you. Later changes to your booking may be treated as cancellations.
7.2 You may cancel your booking at any time, by sending us written notice of your intention to cancel. Your booking will be cancelled upon our receipt of notice from you. Please retain proof of posting or transmission. If you fail to attend or participate in the Services without cancelling you are liable for the full price of the Services and any additional expenses incurred by us as a result of your failure to cancel.
More than 7 days but within 28 days Commitment Fee for each fee paying participant
7 days or less Final Payment and Commitment Fee for each fee paying participant
7.4 In the event that we have to pay cancellation charges to our suppliers as a result of a cancellation by you, we reserve the right to pass these on in full, even where this charge is higher than that stipulated in Clause 7.3 .
8 Changes to Customer Bookings – Changes Or Cancellation By Us
8.1 We endeavour not to have to make changes to the Services. Usually changes are not significant and we will inform you promptly of any changes. We will not be liable for any costs or charges incurred as a result of minor changes to the Services.
8.2 Where it is necessary to make a significant change to the Services, we reserve the right to do so at any time. We will tell you as soon as we can about any changes.
8.3 If we notify you of a significant change to the Services you may:
8.3.1 Accept new arrangements offered by us; or
8.3.2 Accept substitute Services of equivalent or similar standard from us if available; or
8.3.3 Cancel your booking and receive a full refund of monies paid, save where excepted in clause 7.1 .
8.4 If the substitute Services which you accept from us are of a lower standard than those originally booked, we will refund you the difference in price. You will not be charged any extra cost for substitute Services offered by us.
8.5 If, once the Services have commenced, we are unable to carry out a significant proportion of the Services, we will wherever possible make suitable alternative arrangements for the continuation of the Services at no extra cost. If we are only able to provide a continuation at a lower standard we will compensate you for the difference in price. If continuation is not possible we will provide you with transport back to the place of departure or to another place convenient to you and us.
8.6 If the Services are significantly changed or cancelled by us we will in appropriate circumstances also pay you compensation, as follows:
This will not apply where the cancellation or significant change is by reason of unusual or unforeseeable circumstances beyond our control as set out at clause 14 .
9.1 Your specific passport, visa and immigration requirements are your responsibility and you should confirm these with the relevant Embassies and Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.
9.2 For up to date health UK government health and travel advice for each destination please visit www.fco.gov.uk and www.hpa.org.uk. You should contact your GP or specialist vaccination centre for details of any measures you need to take prior to departure. You are also advised to obtain the European Health Insurance card prior to departure.
9.3 You will be responsible for booking flights. Should the airline fail, you may lose your airfare. If the airline fails whilst you are abroad you are responsible for repatriation costs.
9.4 You must provide us with accurate flight details and times when completing and returning the information sheet.
9.5 You are expected to book adequate travel insurance, which must cover delays and cancellations. The insurance must at least match the cover offered by a competitively priced policy available through our web site link, which provides for standard travel insurance and competitive running.
9.6 You agree to indemnify and keep us indemnified against all costs, claims, demands, liabilities, expenses, damages or losses (including, without limitation, consequential losses, loss of profit and loss of reputation, and all interest, penalties and legal and other professional costs and expenses) arising out of or in connection with your negligence, default or breach of any of these Terms and Conditions OR any failure by you to duly and punctually to observe and perform the provisions of these Terms and Conditions including failure to book adequate insurance prior to departure.
9.7 You must make payments in accordance with clause 6 . If you have not heard from us with details of the Final Payment within 4 weeks of the departure date then you must contact us.
9.8 If you are taking part in any race you will be required to confirm that you are medically fit to race. You are strongly advised to consult your doctor prior to undertaking any exercise programme or running event. It is your responsibility to ensure that you are medically fit to participate in any race.
9.9 The Organiser may under advice from its medical service, retire anyone whose physical conditions show symptoms which could seriously damage his/her health if he/she were to continue the race. Such a decision is outside of our control.
9.10 You will be responsible for obtaining any prizes or T-shirts from the Organiser during or after the event. Whilst making every effort to assist, we are unable to accept responsibility for obtaining these on your behalf. Unfortunately we are unable to guarantee that the Organiser will provide T-shirts of the correct size.
9.11 You are requested to exercise due consideration with regard to local customs and regulations. You must obey accommodation, licensing and smoking rules and ensure good conduct at all times. Failure to do so may result in you being required to leave the accommodation. We will be unable to accept any responsibility for finding or funding alternative accommodation in such circumstances.
9.12 The requirements and standards of the country in which the Services are provided apply. These requirements and standards may not be the same as the UK and may sometimes be of a lower standard. Technical facilities do not always meet the standards you may be accustomed to, including, for example, safety glass in windows, kitchen equipment, swimming pools, floor surfaces, and water availability. Please ensure you read and follow carefully any instructions on equipment.
10.1 All prices are accurate at the time of publication, but we reserve the right to alter any prices from time to time to reflect variations in costs including transportation, taxes, dues, fees or exchange rates. Prices can go up or down.
10.2 If we alter the price of the Services after you have booked, but no later than 30 days before the departure date we will forward an amendment invoice to you. If the increase or decrease would amount to less than 2% of the overall cost of the Services, we will not amend the charge to you for the Services. If the increase or decrease is larger than 2% we will pass on the increase or decrease to you.
10.3 If we have to increase the price of the Services significantly (by 10% or more) then you may:
10.3.1 accept new arrangements offered by us; or
10.3.2 accept substitute Services of equivalent or similar standard from us if available; or
10.3.3 cancel your booking in which case we will refund in full all monies paid to us save where excepted in clause 7.1 .
11 Limitation Of Liability
11.1 This condition sets out our entire financial liability (including any liability for the acts or omissions of our employees, agents and sub-contractors) to you in respect of:
11.1.1 any breach of these Terms and Conditions;
11.1.2 any use made by you of the Services or any part of them; and
11.1.3 any representation, statement or tortious act or omission (including negligence) arising under or in connection with these Terms and Conditions.
11.2 All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from these Terms and Conditions. Liability for the provision of the Services, limitation dates and damages will be limited as allowed by the relevant international conventions.
11.3.1 for death or personal injury resulting from the proven negligence of our employees, agents and sub-contractors unless:
(a) we could not have foreseen or forestalled the circumstances giving rise to your claim despite exercising all reasonable skill and care, or
(b) the event was beyond our control.
11.3.2 for any damage or liability incurred by you as a result of fraud or fraudulent misrepresentation by us.
11.4 Subject to condition 11.2 and condition 11.3 :
11.4.1 we shall not be liable, whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation or otherwise for:
(a) any business losses
(b) any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses.
11.4.2 our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of the obligations as set out in these Terms and Conditions shall be limited to the price paid by you for the Services.
12.1 We are registered as a Data Controller with the Information Commissioner. You acknowledge and agree that details of your name, address, payment record and personal data will be processed by and on behalf of us in connection with the Services.
14.1 Neither party shall be liable for any failure to perform or delay in performance of the Services which is caused by circumstances beyond the reasonable control of a party and is not reasonably foreseeable by that party. These circumstances include weather, transport delays or cancellations, cancellation of the race or changes made by the Organiser.
15.1 For a period of 5 years you are prohibited from competing with us either by offering the same or similar Services or utilising the same service providers within the European Union.
16.1 The fact that an individual provision under these Terms and Conditions is invalid does not affect the validity of the contract as a whole.
16.2 These Terms and Conditions are made pursuant to English law and disputes are subject to the exclusive jurisdiction of the courts of England and Wales.